From Pulse IT Magazine interview with Nat Wong of Totalcare.

Pulse+IT: "Which secure messaging products does Totalcare integrate with?"

Totalcare: "All the usual suspects. Most closely however with Medical-Objects as they seem to have smartest tech around."

Internal Medicine Journal of Australia

"Recently a program embedded in word processing software has been installed that enables encrypted health level 7 emails to be sent to referring practitioners. These are automatically linked to the patient's electronic record; on review by the medical practitioner these are then filed permanently into the electronic record. This reduces the need for letterheads, envelopes and stamps and significantly reduces secretarial time per letter. Early messaging systems were evaluated; however each of these messages was too complicated. to inflexible, too inefficient or too expensive to be considered useful. The final solution that has been installed is cost-effective, efficient, easily setup and more importantly allows tracking of message delivery, which was never possible with a paper based system. These attributes were realized only when seeing the systems under evaluation live."

Internal Medicine Journal 2007 37 108-111

This is from a peer reviewed Journal published by The Royal Australian College of Physicians. They have been using Medical-Objects of course!

The Sunshine Coast Division of General Practice has been working with Medical Objects for several years now and in the early stages of the development of the Medical Objects suite of software, the Division and the IM/IT team were engaged with the product and its progress.   The Medical Objects suite has continued to develop since then and has given the Division the opportunity to trial, adopt and use it successfully.

About 18 months ago the Division, in collaboration with Medical Objects, undertook a trial program to have GPs and Specialists communicate with two Division satellite offices using secure technologies and the Medical Objects software and infrastructure.    The trial was designed to assist with the management and delivery of Allied Health services.

This trial proved very successful.   The process has moved out of trial stage and continues to be used by these satellite offices in the delivery of services to their local community.   GPs and Specialists use the Medical Objects products to securely communicate with the Division Allied Health Team on a daily basis.

More recently the Division has undertaken two areas of focus and collaboration with Medical Objects

• Firstly the uptake of the Medical Objects ‘referral client’ is now putting GPs directly in contact, electronically from the desktop, with other GPs and specialists on the coast.   No more telephone tag for Sunshine Coast GPs – Referrals (depending on GP preferences), copies of referrals clarifications and subsequent communications are done straight from Medical Director (or any clinical software) / word processor directly to the specialist.
• Secondly the Division is partnering with Medical Objects and Queensland Health to trial the delivery of electronic discharge summaries to GPs.   This process takes advantage of existing Medical Objects infrastructure and technologies to add value and efficiencies to GP processes.   A Division wide rollout of this process is planned.
  
  The Division now plays an active part in taking these solutions to its membership

The experience of the Division with its own usage of Medical Objects and with its involvement in installations, training and some limited support, is that the product seems to just work ‘straight out of the box’ with little need for user intervention.   Support, when required, has been prompt, detailed and successful.

^{Ian Ludowyke – GP Support IM Co-ordinator - SCDGP}