Medical-Objects can be installed by most computer users and documented and video help is available online for those who need it. If there are still issues with your installation or you have customer support issues, nominal support costs may apply.
Many of the product lines from Medical-Objects are provided free of charge in order to assist in the delivery of medical messaging. Many of the products such as Medical-Objects Specialists Edition include installation support as part of the package. For products that are delivered at no cost, we charge a modest service fee in order to cover the cost of our staff.
| Service |
Unit Cost |
Description |
|
Remote Installation
|
$110
|
Installation of any of the client solutions. This only applied to Medical-Objects™ GP edition. All other versions include installation
|
|
On Site Installation
|
$165 + $165/hour for time incurred. Minimum cost $165
|
Installation of any of the client software packages on site where assistance is required or where access may be limited to a firewall.
|
|
Additional Remote Installations/reconfigurations
|
$110 |
Reinstallation on the same machine or where the software needs to be installed on multiple computers for the same provider. (e.g. A desktop and laptop installation). Additionally if the customer changes practice management systems and requires another integration to be perform this cost is applied.This service also applies any GP Edition that in not covered under a current Medical-Objects support contract. Practix contact setups are included in reconfigurations.
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On site practice staff training
|
$800 per half day course + travel expenses
|
Primarily used for the specialists practices, this training take your practice staff through the system so that it can be used and managed in day to day operations.
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